5 PRODUCTIVITY METRICS WITH EXAMPLES TO MEASURE EMPLOYEE PERFORMANCE
Ensuring productivity is quite a challenge to every business, and many organizations always struggle to keep track of their work production. But if you want to keep your business productivity on track, then make sure to focus on productivity metrics. Basically, it measures employees’ performances, checks their work, and analyzes production growth in figures. Isn’t it wonderful?
Nowadays, there are tools to measure employees’ performances. And it’s no longer necessary to depend on vaguely created reports. Using the technological solution, it has become easier to spot KPI for keeping track of productivity.
WHAT ARE PRODUCTIVITY METRICS?
Productivity metrics show employee productivity in terms of numbers. It tells you how employees are performing in their tasks while you can also learn about what they can do to be more productive.
Based on many factors and KPIs, productivity metrics may also influence employees’ performances. For example, professionals in HR or management or customer service providers perform better when they have the data to analyze the output of the business.
On the same basis, when employees know that their performance has been traced by employers, they try to perform their best to do the job on time.
Let’s learn more about productivity metrics and it’s advantages in your business!
IMPORTANCE OF PRODUCTIVITY METRICS –
First thing first, you should know that productivity metrics are for your team. And it’s like a feedback thing, which not only helps you to enhance business productivity but also assists every employee on their personal skill level. Especially, it tells you about their capabilities, what they do better and what they can’t.
In fact, occasionally taking feedback may also help you in accomplishing better work production. However, without the right data backing up your feedback, you can’t be too sure before making heresy decisions. It’s better to rely on data and analytics rather than making personal judgments. Here using the metrics data, it becomes easier to analyze and measure employee performance without missing anything.
There are also plenty of productivity monitoring tools in the market. EmpMonitor is one of the best performance tracking solutions for your business. It gives you the ability to track the real-time work activity of your employees. With its features like screenshot monitoring and keystrokes logger, it is quite a feasible monitoring solution, especially for remote workforces.
EmpMonitor lets you keep a record of the data, which can be analyzed to improve the performance of the workforce. Using that data, you can plan ahead by knowing the skills and capabilities of your employee. There you can spot the performance metrics of your top productive employees, apps, and tools used by them. And accordingly, also train others to improve their efficiency.
5 WAYS TO MEASURE EMPLOYEE PRODUCTIVITY WITH EXAMPLES –
GET THE RIGHT DATA –
First and foremost, you want to be more accurate while calculating the productivity of your employees. Nowadays, a manual way of keeping the handle might not work. That is why many firms are now considering technical tools and software (like EmpMonitor) to gauge the production rate and employee’s performances in their organization.
EmpMonitor software allows you to keep track on following productivity metrics:
WORK HOURS :
From the time of clock-in to the clock-out time in a day is the total work hours from an employee in a day.
PRODUCTIVE HOURS :
It shows the amount of time when employees are most productive in their work.
ACTIVE HOURS :
The time for which employees are active on their computer and participating in team activities (like team collaboration, video conferencing, virtual and non-virtual team meetings, etc).
Under the project section, employers can assign tasks to individual team members on a daily basis. In case the project is too long and requires more workforce, you may also share tasks between several team members. Thereby you can make sure that nobody has too much on their plate.
TIME SPEND ON TASKS:
On every task completion, you will find the status box checked. If someone is taking more time than usual, you can also view the progress percentage of your pending tasks.
PRODUCTIVITY REPORTS :
Under the report section of EmpMonitor, you have access to the employee activity report. Also, you can check the productivity report, which shows the graphical representation of productivity from each and every employee in the firm.
Another important factor to consider in your workforce is — work behavior of your employees. Organizations with dedicated, punctual, and skillful employees have a healthy work environment. That is why EmpMonitor gives you alert notifications for any mistakes committed by employees. So, you can take necessary action to make your employees implicitly comply with the rules and regulations of your firm.
PLANNED TO DONE RATIO:
Have you ever thought about how much work your team is completing by the end of a day? In case you have a bunch of pending tasks piling on your desk. Then you must check on the productivity metric — planned to done ratio. In the busy work schedule, there might be some time when you have to put some tasks on hold for the time being. But there should be some time limit for such backburner projects. If not planned well, it may also become an overburden on your workforce. So make sure to keep the balance and take tasks based on the capabilities of your workforce.
Here you have an example:
Suppose a company has a bunch of tasks on their timeline, but can only complete a few of them within a certain time limit. Then there is quite a chance that overdoing it may cause a burden on employees. To complete the project on time, employees have to do overtime. And it may affect their effectiveness. All the more, paying for overtime will cost you more.
PER EMPLOYEE TURNOVER REVENUE :
This metric shows how each and every employee is putting their effort into building revenue for the organization. You can also say that it is the best metric to measure the individual performances of your employees.
To calculate per-employee revenue in your business, divide the overall revenue by the number of employees in your firm.
Per Employee Revenue = Overall Revenue/ Total Number of Employees
RECRUITMENT CONVERSION :
Under this productivity metric, you can learn about the performance of your human resources staff. It is a unique metric as it judges the recruitment part of your workforce. In simple terms, it depends on the number of applicants to the number of onboard employees. The HR who hires outstanding employees with better retention has a better recruitment conversion rate. With more talented employees onboarded, the company grows at a faster pace, and it enhances the overall productivity of the business.
To keep the workload balanced, as the workload keeps on increasing, the time required to fill the workforce by department should decrease. Otherwise, it will cause more performance pressure and result in burnouts. That’s what makes recruitment an important part of your productivity metrics.
CUSTOMER SATISFACTION :
At the end of every business day, what you want is satisfied customers. If your customers are happy with your products or services, they will offer you more projects. By conducting surveys, you can learn about the customers’ perception of your business. And accordingly, work on the project and task management part to bring the best effort for the benefit of the business.
There you can utilize automated tools to send automated emails and ask customers to rate your services. A higher customer satisfaction score means that the quality of your teamwork is really great.
Having the right productivity metrics on your hand, you may discover the challenges and benchmark for your business to grow well.
You may try using the free trial of monitoring solution- EmpMonitor to measure the productivity and performances report of your employees.
NEXT STEPS TO FOLLOW –
- Open the EmpMonitor dashboard. There in the employee section, you have the option to add your employee details.
- After installing the software on your employees’ computer, now you are ready to check their timesheets (clock-in and clock-out) and productivity reports (productive hours).
- Next is the project section, where employers can assign tasks to team members. And also keep the track of work status till the completion of the project.
- After that, there you have a report section where you can access the data collected from employees’ computers. It will show you the browsing history, top websites and applications screenshot, and keystrokes from the employee’s computer.
- Another feature of EmpMonitor is behavior monitoring. Here you have the alert-based mechanism, which notifies the owner whenever any employee defies the rules/policies of the organization. There you may also create a new set of rules and policies based on your work environment.
So what are your thoughts about measuring productivity in your business? Surely productivity metrics help to improve employees’ performances and boost production. Tracking and measuring employees’ productivity should be the core component part of your management. It will help you to enhance workforce efficiency and improve the workflow in your organization.
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Originally Published On: EmpMonitor