ACHIEVE SKY SCRAPING GOALS WITH WORKPLACE COMMUNICATION
Communication — the human connection — is the key to personal and career success.
-Paul J. Meyer
Is your business concealed under the fundamental lack of workplace communication? We all lived in the period of working when consigning a task, tugging on a project, and starting a meeting, which leads to no idea of what to do next. It has now become a fuse-over working habit.
The absence of communication between team members, long messy email threads, no sense of project leads, conflicts over poorly planned schemes, ineffective communication between employee and superiors, and the ongoing list depicts the communication errors.
These factors can cause a misleading and confusing state and can affect your organization. Effective communication is central to all business goals. According to the statistics, 57% of the employees report not being given clear directions, while 69% of managers are not comfortable communicating with the employees in general.
Imply hints that there is a requirement to improve communication in the workplace. Why is communication in the workplace predominant?
- For avoiding confusions
- For providing purpose
- For building positive company culture
- For creating accountability
However, first things first- What is workplace communication?
DEFINING THE TERM ‘WORKPLACE COMMUNICATION.’
Numerous definitions of communication are there on the internet, like :
Google definition: The imparting or exchanging of information by speaking, writing, or using some other medium and means of sending or receiving data such as telephone lines or computers.
Workplace communication: Exchanging information and ideas, both verbal and nonverbal between, one person/group and another person/group within an organization is called workplace communication.
Communication over the workplace plays an ironic role in getting the job done and building a sense of trust while increasing productivity. Workplace communication is much more than a conversation between the employees and administrators.
It revolves around exchanging information through multiple mediums in which employees get the liberty to share ideas and thoughts. Businesses emphasize communication strategies and achieve goals through them, in both formal and informal ways.
The Covid 19 pandemic has been a significant disruptor to everyday business and global communication. Currently, half of the world is working from home, and this trend seems to stay around for a while. As these conditions manage the transition into the virtual business, now commanding the virtue of workplace communications will be vital than ever before.
Do you know only 5.9% of companies communicate regarding the goals daily, and 14% of companies have an employee who understands the company strategy, goals, and directions?
THE 7CS OF COMMUNICATION
The seven Cs of communication is a list of principles for written and spoken communications to ensure that they are effective. The seven Cs are: clear, correct, complete, concrete, concise, considered, courteous, and Coherent.
-Summary by The World of Work Project
Here are the principles that you should ensure all of your communication adhere to. While in the workplace, it is recommendable for both parties to stick to the 7Cs of communication. Eventually, it helps the individual to avoid the lack of communication.
The seven C are Clear, Complete, Correct Concrete, Concise Considered, Courteous and Coherent.
Moreover, defining the individual terms;
CLEAR
It is important to be clear about the purpose of the message you want to deliver. The recipient should be aware of why they are receiving it and what you are trying to achieve. Also, the content should be translucent and converged on the core points.
CORRECT
Both the factual information, language, and grammar you employ must be correct. Errors can cause distractions and loss of credibility.
COMPLETE
One of the vital elements of the 7 Cs as the recipient must receive all the information and reach the same conclusion.
CONCRETE
It is important to shape the communication in a specific and logical way and share conclusive data to support your argument.
CONCISE
It is considerable to stick to the point and keep your message short and simple. Do not use repetitive message patterns and avoid the risk by focusing entirely on the focus you want to deliver.
COURTEOUS
Your message must be professional, considerate, respectful, open, and honest. Ensure you are courteous, emphatic and consider your message from the point of view of the audience.
COHERENT
Ultimately, the 7Cs of communication are coherence. If your communication skill is not coherent, it will not be effective. Make sure you have a logical flow, style, and language that should be consistent.
Effective communication does not revolve around the just 7Cs of communication but additional factors that need recognition to improve workplace communication.
Here are some effective team communication techniques for you to overwhelm the barriers of communication.
07 IMPROVING TIPS FOR EFFECTIVE WORKPLACE COMMUNICATION;
HOLD OPEN MEETINGS
It is an easier way when you communicate with your teammates via open meetings. However, working from home will restrict the face-to-face meeting that is earlier the best way to communicate. Numerous meeting sources are available in the market now for arranging online meetings to fulfill the gap while staying distant and safe.
BUILD RECEPTIVE ENVIRONMENT
A receptive atmosphere will help you to communicate more effectively. Avoid a stressed environment that will create a barrier to communication between the admins and employees. Ask questions to ensure you understand and retain your teammates.
COMBINE VERBAL AND NONVERBAL COMMUNICATION
Make sure your verbal and non-verbal communication messages are in agreement. This further will help the conversation flow smoothly and encourage colleagues to participate more freely in the discussion that will further fill the gap of the thoughts in the team.
GET A TEAM MANAGEMENT APP
Lack of communication can be a messy problem that further leads to failure in team management. Every project needs an effective communication stream to reflect the progress of the project. And tracking the progress and activities of the team members is quite time-consuming yet mandatory.
The modern workplace is on its way to digital transformation. So you need to invest in the systems and applications for measuring productivity and communication rates. To meet the deadlines, sort the productivity issue, monitoring tools can prove a beneficial helping hand to track all the activities.
“EmpMonitor” is the name for the perfect tool to set productivity and management, helping hand in communicating with the team members and leaders accordingly. Enjoy the full-fledged automatic time tracking feature crafted for remote teams. Generates timesheets for each employee based on their computer activities and accessible for the team leaders, employees, and admins.
With EmpMonitor, you can get insight into overall productivity percentages for better performance and communicate with the employee. Eliminating the stress over measuring the productivity for your team as EmpMonitor does it for you and calculates the productivity.
FAMILIARIZE AND ENCOURAGE
More than just passing on the information, precautionary explain and share the thoughts to the team members for better transparency.PRACTICE ACTIVE LEARNING
Active listening is the way for better efficient working. Listening is twice vital as talking and is a vital part of communication. The more actively you will listen, you can build the better-communicating waves.
CONFIDENT AND PATIENT
There is a big difference between being able to communicate and communicating efficiently. Along with the tips mentioned above, having endurance and confidence can help you communicate your information more effectively.
Just keep the below factors in mind while communicating, and it will lead to a better positive communicating bond;
- Smile
- Keep your arms relaxed uncrossed
- Maintain an erect posture
- Maintain eye contact
- Keep all the distractions away.
Brands always remain at the forefront for communicating with their employees and initiating the ideas for taking steps towards it, loved how their commercials always ping the cords while depicting the perfect messages.
Here are a few commercials that triggered your brain to think about why communicating in every other approach helps nourish the business.
STARBUCKS- COMMUNICATING WITH PARTNERS
In the interview with Reporter HR, HR of Starbuck tells how the brand communicates with their partner (employee) and how it proved beneficial.
APPLE AT WORK — THE UNDERDOGS
This commercial depicts the desperation of the employee to seek out a way (banging will not help every time) to communicate with the boss to have a meeting to propose the project work and how everyone worked together to accomplish it.
06 BENEFITS OF EFFECTIVE WORKPLACE COMMUNICATION
There are numerous benefits and why communication is significant in the workplace, and we will enlighten every point of it. It is a proven fact that adequate communication can bring a change in the workplace and productivity rates.
Let us learn the beneficial factors of effective communications below;
LESS MISUNDERSTANDING
Better communication skills can clarify how each employee contributes to achieving company goals without overlooking the relevant data. Furthermore it builds trust as the team will work well through good communication.
Read Our Blog On : Why Is It Time To Prioritize Cross-Cultural Communication?
CLEAR DIRECTION
The employee will know what to expect from each other and what steps are essential to take. Communication will clear direction, save the time wastage in misunderstanding and we can see a good productivity level.
IMPROVES PRODUCTIVITY
When team members are interacting and clear about their roles, the expectations of their superiors. They tend to focus more on their work and less on workplace communication concerns. With effective communication, you are decreasing the chance of workplace conflicts, confusion, and distractions. These benefits contribute to greater productivity for you and your team.
Apart from improving communication, there are other factors also which can contribute to an increase in productivity rates. EmpMonitor ensures these factors remain intact for better employee management and productivity while shielding confidential data from breaches.
Interesting graphical and detailed reports will provide you 360-degree monitoring of the productivity workflows.
It grasps the productive and non-productive hours on the current date from login time to log out time. Manifesting the detailed video of EmpMonitor features understanding of the productivity measurement timesheet of Empmonitor.
TEAM WORK
Admittedly, good teamwork is proportional to good productivity and responsibility. Hence good communication is the vital key factor. Effective workplace communication helps the employee to form an efficient team that leads to achieves the desired goals.
PIVOTAL IMPACT ON ABSENTEEISM AND TURNOVER RATES
Communication is a vital factor for the employee to have a trustworthy perception that they are receiving the truth and updated information and tasks from their superiors. According to the statistics, communication can retain their surviving employees even after a layoff.
ENROLLING THE ROLLING THE GLOBAL MARKETPLACE
Companies that provide the workers with an opportunity to excel in their verbal and non-verbal communication skills find it easier to enter the global marketer contrast the companies that do not do the same.
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FINAL THOUGHTS
Remember it initiates with you for creating new effective habits to improve communication in the workplace. Effective communication in the workplace will be beneficial for the employees and salary payers too. However, it is non-neglectable to invest in trustworthy tools for assisting hands in improving communication while at a distance.
I hope this article will help you to improve your teamwork and communication. If you have more tips and tricks for bettering the communication factor, please drop them in the comment section below. I would love to learn something new !
Originally Published On: EmpMonitor
