EMPLOYEE SATISFACTION SURVEY- CHECK WHAT TO ASK AND HOW?
The entire world is going through tough times. Also, in this needful hour, human beings have two significant possessions. And they are happiness and satisfaction. If a person is mentally satisfied with whatever he does, it keeps him far away from the negativity spreading all around. So, accurate, to be precise. No, let us now replace the terms person and human beings with employees.
In this pandemic, the employees are undergoing a lot of pressure. Hence they need a virtual work environment where they perceive content when they serve the organization. And this all starts when employers put their best foot forward to provide more space where their employees remain productive.
It is a well-known fact that having healthy workplace results in employee satisfaction and achieving exceptional heights of success. And above everything, it helps in an increased rate of employee retention, even in difficult times. Hence, the managers look forward to various sustainable ways to keep up employee satisfaction even after working remotely.
Now, this takes me back to a famous saying by Doug Conant, CEO of Campbell’s Soup- “To win in the marketplace, you must first win in the workplace.” It states that if you wish to see your business on the pinnacle of success, it all starts when creating the best workplace for your employees, even when they operate far away from various corners of the world.
CONSTITUENTS OF EMPLOYEE SATISFACTION
By far, you must have understood that employee satisfaction is an integral part of the productivity and efficiency of the organization, and every employer must be well aware of the same. Then, what is the point of discussing the entire thing all over again?
The reason is even after understanding the significance of job satisfaction, statistics expose that shockingly, it is pretty low, and honestly, about 47.8% of male and 46.3% of female workers get satisfied with their job at the end of the day.
So, let us start with the elements that build up employee satisfaction. Now it is not mandatory to be precisely the same for all the organizations out there. So, we will talk about the fundamental ones so that each of our readers can relate with the same.
The principal indicators of employee satisfaction include employee behavior towards the projects, working environment, stress management, inappropriate leaves, personal and professional work balance, increment opportunities, and more. So, when you undergo a survey highlighting the key elements, you can unfold numerous lesser-known facts about your employees.
Oh, did we literally say a survey, well how do you do that? Jot down a list of a few significant and relevant sets of questions and let your employees fill out the same. And, exactly, that is what we are going to guide you through in this article. We have come across various survey questions that, in some way or the other, remain hidden. But these are undoubtedly necessary to get discovered by employers to ensure employee satisfaction and happiness while working.
10 MUST ASK QUESTIONS TO RUN A PERFECT EMPLOYEE SATISFACTION SURVEY
We understand that the questions might vary according to the business you run. But we have tried to gather a few questions to which almost every employee working in different fields is pretty familiar- so let us dive right in.
1. Would you look forward to recommending (the name of your organization) to your friends or connections as an outstanding place to start their (the niche of your business) career?
We have put this in the first place as it is the most basic question considered by every employee for a survey. Hence, the reply to this question shows the job satisfaction level of the employees working in the organization.
2. Are you satisfied with the working environment of the organization? If not, would you like to suggest a few ways to make your experience better?
“When people go to work, they should not have to leave their hearts at home.”
– Betty Bender.
The particular question is pretty straightforward, and the replies tell you where your organization stands when it is about employee satisfaction. Putting up a yes or no question provides you a clearer view than asking the same based on rating it within 0–5 or so.
3. Would you walk down to the traditional workplace once the pandemic is over?
Now every company has adopted the work from home facilities and is enjoying all the flexibility of it. So this question is a must to check if the employees miss the good old days of working from the office. The answers reveal if the employees had a good time at the workplaces and are looking forward to getting back once everything falls in place.
Again, if the employees prefer working remotely, it is also a positive reply. It shows that the team is comfortable and satisfied enough to work with the organization from any corner of the world.
4. Do your employers believe in employee recognition? When did you get appreciated lately, when you worked hard enough to accomplish a project?
Employee recognition! It is also an essential element of employee satisfaction as a happy employee is a productive employee. So, whenever your team works hard to crack a said assignment within the deadline, do not forget to appreciate them.
Just a round of applause in front of other employees and a few appreciative words is all it takes to make the employee feel recognized in the organization. And it matters a lot.
5. Do you have the perfect personal and professional work-life balance?
In this situation, when you are working from home, it becomes a little daunting to manage your personal and professional life together. Hence, the organization can run different policies to make sure the employees have a good time. So, putting this question in your survey will make it more apparent if the approaches are working or you need to change them?
6. Are you well aware of your job role?
When the employees are well aware of how their work impacts the entire organization, they tend to take their responsibilities more seriously. Hence, you must speak out about the job roles while employees onboarding and make employees understand how their position in the workplace is significant to bring a change.
7. Does the organization and your team provide you opportunities to grow yourself personally and professionally?
Growth is what makes an employee work dedicatedly for an organization. Hence, it is necessary to discuss the promotions and increments once in a while with the employees. If the employees feel there is no such advantage in serving the role, they might get honestly satisfied with their job.
8. Does it make you feel gratified to be a part of our organization?
Here comes another straightforward question that shows employee satisfaction at the workplace. A proud employee often gets seen advocating in real life for the products and services with which your company deals.
9. How are you likely to rate your relationship with other team members working remotely?
If employees are working in a team, collaboration keeps everyone closer and satisfied. So, even if the employees work from different locations, make sure they get some time out to interact and know each other well. It enhances productivity.
10. Do you have an exciting journey while working for the organization?
When employees have a challenging and satisfying journey, it tends to motivate them to take up more risk. They can become more creative and more constructive toward their work.
MONITORING EMPLOYEE SATISFACTION WITH EMPMONITOR
The questionnaire we have prepared can unmistakably help you know your employee’s current situation better, but monitoring an employee always tops the priority list to check your employee activities during working hours. And we said this because the reports you receive by tracking employees speak a lot about the productive and unproductive employees.
So, introducing you to one of the best employee monitoring, tracking, and management tools of all times, EmpMonitor. The software works appropriately behind the computer screens of the employees and produces detailed reports of their activities. It precisely monitors the keyboard usage, website, and applications visited and shares a record according to the job role specified.
EmpMonitor acquires some pretty impressive features which let every employee receive detailed insights about their employee activities throughout the office hours. Let us have a look.
The tool provides a detailed productivity report mentioning the productive and unproductive employee activities during the working hours.
The productivity alert features make employers aware of the employees having productivity marks below average.
EmpMonitor captures screenshots at random intervals to provide real-time details about the task on which an employee is working.
It also shares a detailed insight of the websites visited and applications used by the employee on the system. And you also get to mark the sites and apps as productive and unproductive, and accordingly, you receive the reports.
The tool captures the accurate clock in and clocks out the time of the employees. Hence, you do not need to invest in any other attendance monitoring tool.
The reports get stored in cloud-based storage, which keeps all the data safe, and you can get back to records from the past 180 days.
EmpMonitor works in stealth mode, which keeps it undetected by the task manager. Hence, once the tool gets implemented in your employee’s system, they cannot stop themselves from getting monitored.
Apart from acquiring all these extraordinary features, EmpMonitor has a pretty inexpensive pricing plan. And surprisingly, it also offers a 15 days free trial to get intrigued with the software in real-time before initiating a purchase.
Please click on the banner below to get started with your free trial today.
POINTS TO REMEMBER
Now that we came across the significant questions necessary for a perfect survey for employee satisfaction, a few do’s and don’ts are there that you need to follow.
1. The survey needs to be anonymous
2. Be precise and uncomplicated
3. Prepare a uniform questionnaire
4. Keep It Brief
5. Run frequent surveys
6. Provide space for employees to write a lengthy answer if any
7. Let employees skip any irrelevant question
8. Take necessary actions once the survey ends
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CLOSING LINES
The questions mentioned in the article above can get put forward in a very uncomplicated manner. Also, the employees can pen down their thoughts to provide a more transparent answer. These questions can serve as an example for you if you are looking forward to conducting a survey sooner or later.
I hope the article helped you know more about employee satisfaction. Is there something that we can incorporate? Please drop your thoughts in the comments below. I would love to hear from you!
Originally Published On: EmpMonitor
